21K Pitching Program

OPERATIONS, POLICIES & PARTICIPATION AGREEMENT

This Operations, Policies & Participation Agreement ("Agreement") is entered into by and between NF Softball Performance, LLC ("NF Softball"), located at 1301 NW 3rd St, Linton, IN 47441, and the undersigned athlete ("Member").

If the Member is under 18 years of age, a Parent or Legal Guardian must also review and sign this Agreement.

This document outlines the day-to-day policies, procedures, scheduling practices, and operational expectations of the 21K Pitching Program.

It does not replace or override the 21K Re-Commitment Contract or Performance Standards Agreement, which govern athlete placement and eligibility.

By participating in the program, Members agree to the policies outlined below.

PAYMENT & FEES

ANNUAL MEMBERSHIP FEE
The annual membership fee for the 21K Pitching Program for the 2026–2027 training year is $1,700 for new members and $1,500 for Legacy Members.

PAYMENT SUMMARY
Annual memberships are due by February 15, 2026. Payment may be made online via debit or credit card or in person via check or cash. Online payments will incur additional transaction fees.

LEGACY MEMBER
Athletes classified as Legacy Members from the 2024–2025 21K Pitching Program are eligible for the $1,500 annual rate while they remain continuously enrolled.

If enrollment is canceled and later resumed, pricing will be subject to current program rates.

PROGRAM DELIVERABLES

Participation in the 21K Pitching Program includes eligibility for the following components:

GROUP TRAINING

Up to 32 group training sessions from March 2026 through February 2027, scheduled according to the annual training calendar.

PRIVATE SESSIONS

Each athlete is eligible for up to:

1 private session in July
1 private session in December

These sessions are used for assessment, goal setting, and individualized planning.

MENTAL SKILLS TRAINING

A 6-week virtual Mental Skills Training course for athletes aged 10 and older.

SPORTS NUTRITION WORKSHOP

A 6-week virtual Sports Nutrition workshop.

PARTICIPATION RESPONSIBILITIES

Members are responsible for:

Monitoring CoachNow for schedules, updates, and announcements
Booking sessions within stated timelines
Communicating conflicts or changes promptly
Arriving on time and prepared for scheduled sessions

Failure to manage participation logistics does not obligate NF Softball to provide additional sessions or accommodations.

COMMUNICATION PLATFORM

CoachNow is the official and primary communication platform for the 21K Pitching Program. Schedules, announcements, updates, and required actions will be posted in CoachNow. Members and families are responsible for checking CoachNow regularly. Missed information due to lack of review does not constitute grounds for exceptions.

CANCELLATION POLICY

Early termination of the 12-month membership agreement may qualify for a prorated refund only under the following conditions:

Member relocates more than 45 miles from NF Softball facilities
A licensed physician provides written documentation confirming a medical condition or disability preventing training for six (6) months or more
Member’s death (cancellation by the estate)
NF Softball facilities become permanently unavailable or significantly relocate

No refunds will be issued for cancellations outside these conditions.

WRITTEN NOTICE FOR CANCELLATION

Eligible cancellations must be submitted in writing via letter, email, or CoachNow. Cancellation becomes effective upon receipt. Prorated refunds, if applicable, will be issued within 10–15 business days.

Outstanding payments must be settled for cancellation to be finalized. Failure to do so may result in suspension and payment recovery actions.

SCHEDULING & BOOKING POLICIES

YEARLY SCHEDULING

Members receive an annual training calendar prior to the start of the contract. Seasonal group schedules are shared at least one month in advance. Members must declare participation intentions within seven (7) days of schedule posting in CoachNow.

Training Periods:

Fall: August–October
Winter: January–February
Spring: March–May
Summer: June–First week of July
Private Sessions Only: December & July

RESERVING GROUP CLASSES

Members must reserve and cancel group sessions through CoachNow. If no selection is made within seven (7) days of schedule release, the athlete will be assigned to a group.

BOOKING PRIVATE SESSIONS

Private sessions must be booked within seven (7) days of schedule release. Sessions may be saved for later use within the contract year.

Scheduling flexibility supports multi-sport athletes but does not eliminate training responsibility during private-only periods.

MULTI-SPORT HYBRID SCHEDULE

Athletes who are only able to participate in group training during the summer will receive 11 private sessions to be scheduled within the 12-month contract term.

This pathway includes:

9 private training sessions
2 private assessments (July & December)

Athletes will train with the group during the summer.

Athletes must declare their intention to select this pathway no later than March 1.

MAKEUP CLASSES & SESSIONS

NF Softball Cancellations

If NF Softball cancels a session due to weather, illness, or unavoidable circumstances, a makeup session will be arranged. Once a replacement date is confirmed, no alternative dates will be offered.

Member Cancellations

Members must notify NF Softball via CoachNow or text if unable to attend a scheduled session. Makeup sessions are subject to availability within the same seasonal group training period and are not guaranteed. Failure to provide notice will result in no makeup opportunity.

No-Show Policy

Failure to notify NF Softball of an absence constitutes a no-show. No-shows are charged as attended sessions, with no makeup provided.